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How 88f Handles Your Personal Information

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, we collect certain information to keep your account secure and functional.

Account data kept securebKash, Nagad, Rocket details protectedYour rights, clearly statedContact us to request changesApplies to eligible regions only
88f How 88f Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send your data request or privacy question directly to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat on Mobile Open the chat window from your account dashboard on any Android or iOS device. For account-linked data queries, have your registered bKash or Nagad number ready to verify identity.
Account Settings Panel Some data preferences — like marketing contact opt-outs and cookie choices — can be adjusted directly in your account settings without needing to contact support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption on Every Transfer All data moving between your device and our servers is encrypted. This covers login sessions, bKash and Nagad deposit flows, and any form submissions made through your account.
Cookie Use and Control We use session cookies to keep you logged in and preference cookies to recall your lobby settings. You control these through your browser; turning them off may limit certain account functions.
Retention and Account Closure Your data is kept while your account is active. After closure, records are retained for a set period in line with applicable standards. You can request a summary of what we hold at any point.
Who to Contact for Changes To correct, access, or request deletion of your personal data, contact our privacy team via email or live chat. Wallet-linked records like Rocket payment references require identity verification before any changes are made.

Privacy Policy — Common Questions Answered

If you have a question not covered here, our live chat support can connect you with the right team. For anything involving your account data or wallet records, have your registered number handy so we can verify you quickly.

We collect your name, contact information, and the mobile wallet details you use — such as your bKash or Nagad number — plus device type and session data each time you log in.

Your bKash, Nagad, and Rocket details are shared only with the payment processor needed to complete your transaction. We do not sell this information or pass it to unrelated third parties.

We keep records for a defined period after account closure, as required by applicable standards. The exact duration depends on the nature of the data and relevant requirements.

Yes. Contact us via email or live chat with your registered account number. We will verify your identity before providing any data summary, which may include your login history and wallet-linked records.

You can turn off marketing emails and SMS directly from your account settings panel. If you need help finding it, live chat support can walk you through the steps on Android or iOS.

This policy applies to accounts registered in eligible regions. Whether you can access and use the platform depends on your local law. We recommend checking what applies in your specific location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.